ServiceKare Service Request Management System
ServiceKare is an application, which automates the business of any service oriented industry. This system is designed in a way that, it can incorporate the business workflow of any type of service oriented industry with less effort.
The basic work flow of any service oriented industry involves following steps:
- Tracking incoming items / products through Job Order Generation
- Performing the required service(s) on the items in a Job Order
- Tracking spare parts and manual efforts usage on items in job order.
- Tracking the delivery of the serviced items through Delivery Notes
- Generating summary reports
ServiceKare supports the above workflow with customization options. ServiceKare has already been customized to the work flow of galvanizing industry.
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- Customer Management
- Job Order and Job Cards Management
- Delivery Notes Management
- Item Purchase Details
- Multiple Service Types
- Delivery Card management
- Invoicing for Services
- Combine multiple items into single job card
- Combine items from different job cards to a single delivery card
- Report Designer